International Conference on Human-Centric Business Management Systems and Services (HBMSS)

The conference focuses on advancing human-centric business management systems and services by integrating artificial intelligence, large language models, affective computing, and business intelligence to better understand human emotions and behavior in organizational contexts. It encourages research on combining structured performance data with unstructured emotional signals to improve decision-making, employee engagement, customer intelligence, crisis response, and digital transformation, while also addressing ethics, trust, scalability, transparency, and real-time responsiveness in enterprise environments.

With technical sponsorship from IEEE, this event anticipates that its proceedings will be indexed in leading databases such as Scopus, Web of Science (WoS), Ei Compendex, DBLP, and Google Scholar.