#1 CUSTOMER ENGAGEMENT CONFERENCE
Engaged customers aren’t just satisfied, they’re supercharged. According to Gallup, this delivers a jaw-dropping 23% boost in wallet share, profits, revenue, and relationship growth. Increased competition and advances in technology have reduced barriers to entry and motivated firms to adopt new strategies to build a deeper level of engagement with their customers.

This isn’t just an improvement, it’s a leap into a customer centric future. Our comprehensive summit agenda is packed with case studies from the world’s largest brands and insights from top experts in customer engagement. This isn’t just another conference – it’s a premier opportunity to forge new business relationships with 2,000 attendees, engage in face-to-face meetings, and ensure you stay up to date with the latest information and knowledge to help transform your business. The conference agenda will take you on a journey of innovation and collaboration. Prepare to be inspired and challenged as we explore six meticulously curated stages, each offering a deep dive into customer engagement strategies through compelling case studies.

Time: 8:15 AM – 7:30 PM

Venue details: Evolution London, Queenstown Rd, Chelsea Brg, London, England, SW11 4NJ, United Kingdom

Price:
Free: GBP 0.00

Speakers: Marco Merkx IKEA Global Customer Engagement Development Leader, Joana de Quintanilha Forrester VP, Principal Analyst, Jasmin Wheeler John Lewis Customer Experience Lead, Rebecca Martin John Lewis Senior Customer Experience Manager, and more